Upcoming Courses 2024

Reduce staff stress levels, boost their productivity and banish their time bandits with our practical time management course. The course includes:

• Time management styles and how they affect us
• Crystal clear objectives to help us prioritise
• Prioritising tools and how to use them
• Practical time management techniques
• Managing emails so they don’t manage us
• Better and shorter to do lists
• Project planning and concurrent activities
• Time bandits and how to minimise them

For many managers, finance is one of the most-loathed part of their job. Our trainers will help them understand the language of finance as well as provide simple techniques to help them manage and monitor their budgets, so they can make a more calculated contribution to their role. The course includes:

• Financial jargon demystified
• Financial accounting vs management accounting
• Balance sheets and profit and loss
• Direct and indirect costs
• Break even and profitability
• Budgets and how to manage them
• The importance of cash flow

As most are self taught in spreadsheets, Claire our mistress of all things Excel, will fill in the gaps, provide some super-slick tricks of the trade as well as answer any burning questions from the group. The course includes:

• Entering text, numbers and Autofill
• Navigating Excel
• Selecting and editing
• Using the Sum function
• Basic formulae
• Rows, columns and borders
• Freezing panes
• Printing from Excel
• Burning questions

Help staff to banish those presentation gremlins and communicate with confidence and clarity. With lots of opportunities for practice in a very safe space, participants will build their skills in the guiding hands of our experts. This course includes:

• Beating the nerves and building confidence
• Knowing our audience
• Perfect planning for impact and credibility
• Specialist techniques for online presentations
• Presenting to audiences of different cultures and languages
• Posture, breathing and vocal skills
• Telling stories to build memorable messages
• The importance of simple slides with vibrant visuals

Bring everyday Excel skills up a notch and build staff confidence to take on more demanding and complex tasks in Excel. We’ll show them new ways to manipulate data, analyse information, and automate tasks, making them quicker and more effective all at once! This course includes:

• Functions for analysis
• Working with dates
• Absolute referencing
• IF function
• Nesting functions
• Basic charting
• Burning questions

Most trainers are self-taught or have attended short courses and don’t have the time to take their skills to the next level. Give them the skills to understand how and what to train, and to use our special learner-centred techniques to boost the effectiveness and impact of their training courses. This course includes:

• Recognising learner differences and their impact on training delivery
• How people learn
• Critical learning and training theories
• Planning and timing an effective session
• Essential learner-centred training techniques

Give current and upcoming managers the practical skills they really need to manage their teams more effectively. Our trainers are experienced managers who can guide and support your staff through the intricacies and challenges of people management. The course includes:

• The key responsibilities of the manager
• A manager’s impact on the business and its staff
• Being a role model
• Managing hybrid teams
• Communicating with confidence
• Questioning skills
• Assertiveness techniques
• Managing team performance with ease
• Giving great feedback
• Prioritising like a winner
• Time management techniques
• Delegating effectively

Give staff the confidence to communicate more effectively and convincingly, dealing with challenging situations more confidently. Our communication experts will explore the concept of personal impact, how communication styles affect all interactions and what can be done to adjust it. This course includes:

• Communication styles and how to work with them
• How communication problems arise
• The 4 psychological fears
• Feeling empowered – rights vs responsibilities
• The 3-step assertiveness technique
• Asking great questions and listening actively
• Stages of conflict
• Handling conflict situations